/* ===== 意见反馈页 / page-contact ===== */

.page-contact {
  --pc-gap: clamp(14px, 2.2vw, 24px);
  --pc-hair: rgba(255, 255, 255, .16);
}

/* ---------- 首屏 ---------- */
.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  padding-block: clamp(22px, 4.5vw, 42px) clamp(46px, 8vw, 92px);
}

.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--c-neon) 0%, rgba(182, 255, 60, .12) 58%, rgba(182, 255, 60, 0) 100%);
}

.page-contact .contact-hero .breadcrumb__list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px;
  margin: 0 0 clamp(20px, 3.4vw, 34px);
  padding: 0;
  list-style: none;
  font-size: var(--fs-14);
  color: rgba(255, 255, 255, .6);
}

.page-contact .contact-hero .breadcrumb__list li + li::before {
  content: "/";
  margin-right: 8px;
  color: rgba(255, 255, 255, .34);
}

.page-contact .contact-hero .breadcrumb__list a {
  color: rgba(255, 255, 255, .74);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color .12s var(--ease), border-color .12s var(--ease);
}

.page-contact .contact-hero .breadcrumb__list a:hover {
  color: var(--c-neon);
  border-bottom-color: var(--c-neon);
}

.page-contact .contact-hero .eyebrow {
  color: var(--c-neon);
  letter-spacing: .16em;
}

.page-contact .contact-hero .display {
  margin: 0 0 clamp(14px, 2.4vw, 24px);
  max-width: 14em;
  font-size: clamp(38px, 8.6vw, 84px);
  line-height: 1.04;
  letter-spacing: .02em;
  color: var(--c-white);
}

.page-contact .contact-hero .section-lede {
  margin: 0;
  max-width: 36em;
  font-size: var(--fs-18);
  line-height: 1.78;
  color: rgba(255, 255, 255, .78);
}

/* 首屏数据条 */
.page-contact .hero-facts {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  margin: clamp(30px, 5vw, 48px) 0 0;
  padding: 0;
}

@media (min-width: 640px) {
  .page-contact .hero-facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: clamp(18px, 3vw, 32px);
  }
}

.page-contact .hero-fact {
  padding-left: 14px;
  border-left: 2px solid var(--c-neon);
}

.page-contact .hero-fact dt {
  font-size: var(--fs-14);
  letter-spacing: .06em;
  color: rgba(255, 255, 255, .64);
}

.page-contact .hero-fact dd {
  margin: 8px 0 0;
  font-size: clamp(20px, 3.6vw, 28px);
  line-height: 1.2;
  color: var(--c-white);
}

/* ---------- 顶部宽幅图 ---------- */
.page-contact .contact-atmo {
  padding-block: clamp(30px, 5vw, 60px);
}

.page-contact .contact-atmo .media-frame {
  margin: 0;
}

/* ---------- 反馈前准备 ---------- */
.page-contact .contact-prep {
  padding-block: clamp(48px, 8vw, 96px);
}

.page-contact .contact-prep .section-lede {
  max-width: 44em;
}

.page-contact .prep-list {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--pc-gap);
  margin: clamp(26px, 4vw, 44px) 0 0;
  padding: 0;
  list-style: none;
}

@media (min-width: 760px) {
  .page-contact .prep-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.page-contact .prep-item {
  padding: clamp(20px, 3vw, 28px) clamp(18px, 3vw, 26px);
  background: var(--c-white);
  border: 1px solid var(--c-line);
  clip-path: var(--cut-md);
  transition: transform .16s var(--ease), border-color .16s var(--ease), box-shadow .16s var(--ease);
}

.page-contact .prep-item:hover {
  transform: translateY(-4px);
  border-color: var(--c-neon);
  box-shadow: 6px 6px 0 0 rgba(182, 255, 60, .34);
}

.page-contact .prep-item__no {
  display: inline-block;
  font-size: var(--fs-14);
  letter-spacing: .14em;
  color: var(--c-blue);
}

.page-contact .prep-item__no::after {
  content: "";
  display: block;
  width: 30px;
  height: 2px;
  margin-top: 8px;
  background: var(--c-neon);
}

.page-contact .prep-item__title {
  margin: 14px 0 8px;
  font-size: var(--fs-22);
  letter-spacing: .03em;
  color: var(--c-ink);
}

.page-contact .prep-item p {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.78;
  color: var(--c-body);
}

/* ---------- 反馈类型工作台 ---------- */
.page-contact .contact-routes {
  padding-block: clamp(48px, 8vw, 100px);
}

.page-contact .tabs {
  display: block;
  margin-top: clamp(26px, 4vw, 44px);
}

.page-contact .tabs__list {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 6px;
  scroll-snap-type: x mandatory;
  scrollbar-width: none;
}

.page-contact .tabs__list::-webkit-scrollbar {
  display: none;
}

.page-contact .tab {
  flex: 0 0 auto;
  scroll-snap-align: start;
  appearance: none;
  padding: 12px 18px;
  background: transparent;
  border: 1px solid rgba(255, 255, 255, .22);
  clip-path: var(--cut-xs);
  color: rgba(255, 255, 255, .76);
  font: inherit;
  font-size: var(--fs-16);
  letter-spacing: .03em;
  white-space: nowrap;
  cursor: pointer;
  transition: background .12s var(--ease), color .12s var(--ease), border-color .12s var(--ease);
}

.page-contact .tab:hover {
  border-color: var(--c-neon);
  color: var(--c-white);
}

.page-contact .tab[aria-selected="true"] {
  background: var(--c-neon);
  border-color: var(--c-neon);
  color: var(--c-night);
  font-weight: 600;
}

.page-contact .tab:focus-visible {
  outline: 2px solid var(--c-neon);
  outline-offset: 3px;
}

.page-contact .tab-panel[hidden] {
  display: none;
}

.page-contact .ticket {
  margin-top: clamp(20px, 3vw, 28px);
  padding: clamp(22px, 3.4vw, 38px);
  background: var(--c-white);
  border-top: 4px solid var(--c-neon);
  clip-path: var(--cut-lg);
  color: var(--c-body);
}

.page-contact .ticket__head {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.page-contact .ticket__title {
  margin: 14px 0 clamp(20px, 3vw, 28px);
  font-size: clamp(20px, 2.6vw, 28px);
  line-height: 1.4;
  letter-spacing: .03em;
  color: var(--c-ink);
}

.page-contact .ticket__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(22px, 3vw, 34px);
}

@media (min-width: 720px) {
  .page-contact .ticket__grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  }
}

.page-contact .ticket__sub {
  margin: 0 0 14px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--c-line);
  font-size: var(--fs-14);
  letter-spacing: .12em;
  color: var(--c-blue);
}

.page-contact .ticket__col p {
  margin: 0 0 16px;
  font-size: var(--fs-16);
  line-height: 1.82;
  color: var(--c-body);
}

.page-contact .ticket__hint {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.7;
  color: var(--c-mist);
}

.page-contact .check-list {
  display: grid;
  gap: 11px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-contact .check-list li {
  position: relative;
  padding-left: 24px;
  font-size: var(--fs-16);
  line-height: 1.72;
  color: var(--c-body);
}

.page-contact .check-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: .62em;
  width: 9px;
  height: 9px;
  background: var(--c-neon);
  border: 1px solid var(--c-blue);
}

/* ---------- 处理进度 ---------- */
.page-contact .contact-flow {
  padding-block: clamp(44px, 7vw, 88px);
}

.page-contact .flow-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: clamp(26px, 4vw, 48px);
  align-items: center;
}

@media (min-width: 900px) {
  .page-contact .flow-grid {
    grid-template-columns: minmax(0, 5fr) minmax(0, 7fr);
  }
}

.page-contact .flow-steps {
  display: grid;
  gap: 18px;
  margin: clamp(20px, 3vw, 30px) 0 0;
  padding: 0;
  list-style: none;
  counter-reset: flow;
}

.page-contact .flow-steps li {
  position: relative;
  padding-left: 46px;
  font-size: var(--fs-16);
  line-height: 1.75;
  color: var(--c-body);
  counter-increment: flow;
}

.page-contact .flow-steps li::before {
  content: "0" counter(flow);
  position: absolute;
  left: 0;
  top: 0;
  padding-left: 9px;
  border-left: 3px solid var(--c-neon);
  font-family: var(--font-mono);
  font-size: var(--fs-18);
  line-height: 1.4;
  color: var(--c-blue);
}

.page-contact .flow-figure {
  margin: 0;
  aspect-ratio: 2 / 1;
}

/* ---------- 值守时段 ---------- */
.page-contact .contact-hours {
  padding-block: clamp(48px, 8vw, 96px);
}

.page-contact .hours-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--pc-gap);
  margin-top: clamp(26px, 4vw, 44px);
}

@media (min-width: 760px) {
  .page-contact .hours-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

.page-contact .hours-card {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: clamp(20px, 3vw, 28px);
  background: var(--c-ice);
  border-left: 3px solid var(--c-blue);
  clip-path: var(--cut-md);
}

.page-contact .hours-card--peak {
  background: var(--c-neon-soft);
  border-left-color: var(--c-neon);
}

.page-contact .hours-card h3 {
  margin: 0;
  font-family: var(--font-mono);
  font-size: var(--fs-18);
  letter-spacing: .02em;
  color: var(--c-ink);
}

.page-contact .hours-card p {
  margin: 0;
  font-size: var(--fs-16);
  line-height: 1.78;
  color: var(--c-body);
}

/* ---------- 联系方式 ---------- */
.page-contact .contact-channels {
  padding-block: clamp(52px, 8vw, 104px);
}

.page-contact .contact-channels .eyebrow {
  color: var(--c-neon);
  letter-spacing: .16em;
}

.page-contact .channels {
  display: grid;
  grid-template-columns: 1fr;
  gap: var(--pc-gap);
  margin-top: clamp(26px, 4vw, 44px);
}

@media (min-width: 860px) {
  .page-contact .channels {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

.page-contact .channel {
  display: flex;
  flex-direction: column;
  gap: 12px;
  padding: clamp(22px, 3vw, 30px);
  background: rgba(255, 255, 255, .06);
  border: 1px solid var(--pc-hair);
  clip-path: var(--cut-md);
  transition: border-color .16s var(--ease), background .16s var(--ease);
}

.page-contact .channel:hover {
  border-color: var(--c-neon);
  background: rgba(255, 255, 255, .09);
}

.page-contact .channel__label {
  font-size: var(--fs-12);
  letter-spacing: .14em;
  color: var(--c-neon);
}

.page-contact .channel__value {
  margin: 0;
  font-size: clamp(17px, 2.2vw, 21px);
  line-height: 1.55;
  color: var(--c-white);
  word-break: break-word;
}

.page-contact .channel__note {
  margin: 0;
  font-size: var(--fs-14);
  line-height: 1.72;
  color: rgba(255, 255, 255, .66);
}

.page-contact .channels__foot {
  margin: clamp(24px, 3.4vw, 36px) 0 0;
  max-width: 54em;
  font-size: var(--fs-16);
  line-height: 1.82;
  color: rgba(255, 255, 255, .72);
}

.page-contact .channels__foot a {
  color: var(--c-neon);
  text-decoration: none;
  border-bottom: 1px solid rgba(182, 255, 60, .45);
  transition: border-color .12s var(--ease);
}

.page-contact .channels__foot a:hover {
  border-bottom-color: var(--c-neon);
}

/* ---------- 桌面端：反馈类型改为左选右看 ---------- */
@media (min-width: 900px) {
  .page-contact .tabs {
    display: grid;
    grid-template-columns: minmax(200px, 268px) minmax(0, 1fr);
    gap: clamp(22px, 3vw, 40px);
    align-items: start;
  }

  .page-contact .tabs__list {
    grid-column: 1;
    grid-row: 1 / -1;
    flex-direction: column;
    gap: 10px;
    overflow: visible;
    padding-bottom: 0;
    position: sticky;
    top: calc(var(--header-h) + 22px);
  }

  .page-contact .tab {
    width: 100%;
    text-align: left;
    white-space: normal;
    padding: 14px 18px;
  }

  .page-contact .tab-panel {
    grid-column: 2;
    grid-row: 1;
  }

  .page-contact .ticket {
    margin-top: 0;
  }
}
<<<END>>>